Crédit Agricole Egypt has released its fourth integrated sustainability report, titled “Beyond the Horizon: Shifting Tides with Purpose,” reaffirming its commitment to responsible banking, sustainable growth, and transparent practices in line with global sustainability standards.
The report is aligned with the Integrated Reporting (IR) Framework, Environmental, Social, and Governance (ESG) principles, Global Reporting Initiative (GRI) Standards, and the UN Sustainable Development Goals (UN-SDGs).
Commenting on the report, Jean-Pierre Trinelle, Managing Director of Crédit Agricole Egypt, said: ” Our fourth sustainability report reflects how we are adapting and transforming to meet evolving business and environmental challenges. In 2024, we reduced our carbon footprint, advanced our green financing solutions, and expanded digital and financial inclusion to reach more customers. With sustainability at our core, we continue to contribute to Egypt’s sustainable development and build a more resilient and inclusive future for our customers, employees and society.
The report highlights progress in implementing Crédit Agricole Egypt’s sustainability strategy, with a strong focus on empowering its workforce and amplifying its social and environmental impact across operations. The bank outlines measures to reduce its environmental footprint, achieving a 20.3% reduction in greenhouse gas emissions. This achievement is further strengthened by the recognition of a 3rd branch with a LEED Gold certification.
In addition, Crédit Agricole Egypt continued to enhance its green finance offering by providing individual and corporate clients with access to diversified solutions that support the shift towards more energy-efficient solutions.
To embed sustainability in decision-making and risk management, the bank strengthened its ESG governance framework. This includes the implementation of the Environmental and Social Risk Management (ESRM) system and its Sustainable Finance Policy, ensuring environmental and social considerations are integrated into corporate lending activities.
In parallel, the bank has accelerated its digital transformation to enhance customer experience and promote accessible banking. In 2024, digital engagement surpassed 12 million logins, with 46% of retail customers actively using the bank’s digital platforms.
Crédit Agricole Egypt has recorded strong results in promoting financial inclusion and diversity. By 2024, 29 branches were equipped to serve persons with disabilities (PWD). This commitment to diversity and inclusion also extends to the bank’s internal workforce, where women represented 37% of the total workforce and 23% of managerial roles, reinforcing the bank’s continuous efforts to gender diversity and equality.
Through its Foundation Crédit Agricole Egypt continued to support community development projects in education, healthcare, social entrepreneurship, environment and community development. Flagship initiatives included educational support programs, sustainable agriculture solutions, access to healthcare for underserved children, vocational training for youth with autism, and projects empowering women in underserved communities.
This year report underscores Crédit Agricole Egypt’s continued efforts to embed sustainability into its operations. These efforts are aligned with Egypt’s Vision 2030 and CA group’s global sustainability commitments.
The full fourth Integrated Sustainability Report is available on the Crédit Agricole Egypt website: https://www.ca-egypt.com/app/